Returns & Refunds

At ASI Store World, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a hassle-free return and refund process. Please read the policy below for details.

1. Return Eligibility

To be eligible for a return, the following conditions must be met:

• Items must be returned within [Insert Return Period, e.g., 30 days] of receiving your order.
• Products must be unused, in their original packaging, and in the same condition as received.
• Proof of purchase (order number or receipt) is required.
• Certain items, such as personalized or perishable goods, may not be eligible for return.

2. How to Request a Return

If you wish to return an item, follow these steps:

1. Contact our support team at [email protected] with your order details.
2. We will provide you with return instructions and the return address.
3. Pack the item securely and ship it back using a trackable shipping method.
4. Once we receive and inspect the returned item, we will process your refund or exchange.

3. Refund Process

• Approved refunds will be credited back to your original payment method within [Insert Processing Time, e.g., 5-10 business days].
• Shipping costs are non-refundable unless the return is due to our error (e.g., wrong or defective item received).
• If you haven’t received your refund after the expected processing time, please check with your bank or payment provider.

4. Exchanges

If you received a damaged or incorrect item, please contact us immediately at [email protected]. We will arrange a replacement or refund as necessary.

5. Return Shipping Costs

• Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item.
• We recommend using a trackable shipping method, as we are not responsible for lost returns.

6. Non-Returnable Items

The following items cannot be returned or refunded:

• Clearance or final sale items
• Personalized or custom-made products
• Gift cards

7. Contact Us

For any questions regarding returns and refunds, feel free to contact us:
📧 Email: [email protected]

Thank you for shopping with ASI Store World. We appreciate your support!